Role of the Virtual Administrative Assistant

Running a successful business is challenging. Not only does an entrepreneur have to ensure excellence in delivering the core proposition but also look after myriad functions ancillary to the existence of the company itself. That’s how an administrative department eventually crops up in every company. It is an important department that ensures that the company operates in its core area without any hiccups.

Many businesses are now waking up to the possibility of outsourcing their entire administrative function to Virtual Assistants. A virtual administrative assistant is actually a virtual assistant that provides administrative assistance to their clients remotely from an offshore office.

Having said that, let’s take a closer look at the tasks that come under the scope of services of a Virtual Administrative Assistant.

  • Booking appointments with clients

  • Performing basic follow-ups with your clients and customers

  • Calendar management

  • Answering support tickets with standard replies

  • Writing and sending invoices to your customers

  • Producing graphs from your spreadsheets

  • Setting up to-do-list reminders for you

  • Offering basic customer support

  • Managing accounts payable and accounts receivable

  • Managing your email inbox by responding to basic questions

  • Setting up meetings on your behalf

  • Ensuring the timely payment to vendors

  • Sending newsletters to your prospects and customers

  • Market research

  • Making professional travel arrangements

If the role of a Virtual Administrative Assistant were to be defined briefly it would be of a business enabler who takes over day-to-day office management in an efficient manner leaving you to focus on business and things that you love to do.

When you bring on board a Virtual Administrative Assistant, the resource not only provides seamless services to you from a remote location but also comes with a host of benefits. Some of them being –

  • Expertise – Virtual Administrative Assistant bring years of experience at managing a variety of routine office tasks. They are able to deliver a variety of tasks at a much faster speed due to their experience and proficiency. This leaves you with more time and headspace to focus on other important things.

  • Cost Savings – An in-house admin personnel is more expensive to a Virtual Admin Assistant due to investment in salary, workspace, other benefits, etc.

  • Automation – Once the Virtual Admin Assistant is explained rule-based tasks or handed over guidelines for handling tasks, you can be pretty much assured that the Assistant will deliver results with 100% accuracy time after time. Imagine the benefit to your business with such a resource by your side.

Virtual Administrative Assistant offered by Abroad Assistants are typically handpicked for their efficiency and proactive attitude. They have years of experience in handling most administrative tasks expected of them. Besides being adept at regular tasks, Abroad Assistants are open to delivering on tasks that are new and a result of the evolving workplace. After all, flexibility should be the hallmark of an administrative resource.

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